The UCaaS market is projected to keep growing at double digits
while PBX and all legacy voice continue to shrink. The pace at which companies
replace traditional phone systems continues to accelerate. We expect phenomena
that induce geopolitical instability – such as pandemics, recessions and
climate change – to only accentuate these trends.
Your workforce, vendors and customers are increasingly
distributed and diverse. They increasingly work from home. And they alternate
between devices all day. Mobile and desktop phones and apps must sync transparently – and so must email, chat, text, video and webcasts.
With 20+ years in telecom, inside access, encyclopedic knowledge and both consulting and engineering pedigrees, we’ve been advising companies on UCaaS since inception.
For workforce productivity and customer experience, united
business communications under any name (UCaaS, CCaaS, Cloud PBX, etc.) have
become as fundamental as email and voicemail. These products are now ready
for primetime – with an aggressive development cycles responsive to
the needs of companies ranging from the S in the SMBs to the Fortune 500.
With 20+ years in telecom, inside access, encyclopedic knowledge and both consultng an engineering pedigrees, we’ve been helping companies take advantage of UCaaS since inception.
Our UCaaS offers include:
Over 90% of CIOs rely on a technology advisor for IT, cloud, and telecom decisions.
What do you look for in yours?
The Nerve Center of Your Business
Cloud-based infrastructures have already transformed not just IT but much of the way all business is done. IaaS’ benefits of agility, cost reduction, speed-to-market, key competitive advantage, scalability & flexibility, continuity & security, and future-proofing against business risk have only become more compelling – and the TCO (Total Cost of Ownership) remains unbeatable.
We get it. Every company is fast becoming a technology company. And your IT infrastructure is the nerve center of your business. We put on CFO/CTO/COO hats and act as both technology and business advisors. We go well beyond features and benefits and provide customized risk and TCO analyses. We do not “default” to anything because in IaaS, the players change especially frequently. And we bring in vetted partners to solve any ancillary problem standing in the way of your implementation.
There is no “one size fits most” in IaaS – and the devil is often in the details. The only path to creating “raving fan” customers goes through a willingness to dive into the complexity, to remove weak links in the chain, and to ensure full lifecycle support.With 25+ years in IT including 15 years’ running a national MSP (IT Managed Service Provider), inside access, encyclopedic knowledge, and both consulting and engineering pedigrees, we’ve been advising companies on IaaS since inception.
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Our laas offers include: