Get IT Right.
Clarity and confidence
in IT decisions = Results

Digital transformation has become a do-or-die proposition. And it’s not a one-time event – it’s a moving target. Yet to begin your cloud adventure? Already have all core business functions in the cloud and looking for the next competitive advantage? Either way, you need dedicated insider on your side because navigating cloud enablement has become a full-time job. And you can’t afford to make the wrong choices.

Cloud-based infrastructures have already transformed not just IT but much of the way all business is done. IaaS’ benefits of agility, cost reduction, speed-to-market, key competitive advantage, scalability & flexibility, continuity & security, and future-proofing against business risk have only become more compelling – and the TCO (Total Cost of Ownership) remains unbeatable.  

The UCaaS market is projected to keep growing at double digits while PBX and all legacy voice continue to shrink. Your workforce, vendors and customers are increasingly distributed and diverse. They increasingly work from home. And they alternate between devices all day. Mobile and desktop phones and apps must sync transparently – and so must email, chat, text, video and webcasts.

Did you know that nearly 80% of customers are willing to switch providers due to inferior customer service? Can you afford to risk sub-optimal interactions with your brand?Cloud-based contact centers can either stand alone or work with your existing center. You do not have to unseat an existing installation or make a major investment in order to start enjoying a highly attractive CCaaS stack. 

Even smaller businesses have increasingly more complex org charts and flow charts. More and more business processes and constituents exist beyond the firewall. The need to communicate and collaborate with them all without degrading security or quality is ubiquitous. SD-WANs allow you to use both your existing network and the public Internet along with a slew of other technologies to do just that – without the need for expensive dedicated private lines or an army of IT people. 

In a hyper-connected world, the plumbing over which your business flows has become as essential as utilities. The combination of understanding what’s under the hood of each technology, exhaustive vendor knowledge and that deep bench allow us to get creative. If your primary goal is to save money or get more for the same amount, that is often an easy win.

Utilities and communications are often some of the largest expenses after payroll on your P&L. With our mobility services, saving a dramatic 20-30% off that expense is fairly typical. And we offer managed services to make sure those amounts “stay saved”.

No one can predict the future. But one mega-trend clearly emerging into the 2020s is WFH (work from home). Not just your workforce, but every constituent of your business is more likely to be remote – many permanently. The signals are crystal clear and much of the global business community is already following them.

High profile security incidents involving companies
of all sizes abound – and costs involving hard ROI, lost revenue, goodwill and trust are all staggering. A profound shift has occurred within the last few years. The days of vendors selling security by “fear-mongering” are over. And security is no longer an “event-triggered” need – call a pro after a break-in – but an everyday part of the conversation, a line item in every budget, and a critical consideration in every initiative for both SMBs and enterprise.

While migration to private cloud continues to accelerate,
the need for data center solutions – including straight colocation and hybrids has not abated. Infact, with almost all companies having some resources in-house and some in the cloud, data center projects have become more complex Demand for always-on operations and for resilience, space-efficiency and speed can be met with greater realism and for pennies on the dollar compared to just a few years ago. 

The business demand for always-on resources and operations has become a worldwide reality – and so has the staggering per minute cost of downtime, loss of productivity, revenues and reputation – to say nothing of the incalculable cost of permanently lost resources. The chasm between what is available and what you’re currently doing is likely to surprise you. Far beyond an insurance policy, current solutions deliver hard ROI daily without ever experiencing a category-3 or above disaster event.